Profile
A customer-focused Professional with over 15 years
Operational and Management experience. Someone who has excellent
organisational, planning, documentation and management skills. And enjoys
working across a full project life cycle from conception to implementation and
maintenance. Passionate and enthusiastic in ensuring final product, solution
service and support satisfies the customer’s requirements. Approachable and
professional, who leads teams by example.
Invite and encourage others’ input to engender ownership and
commitment. Willingly share knowledge
and experience in order to help others reach their full potential. Self-motivated and confident with excellent
technical support expertise. Builds good
working relationships with customers, staff and suppliers.
Professional
Experience
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· Operational Management
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· Planning, Deploying & Securing WLANS
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· Microsoft Servers - All
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· Customer/Supplier Management
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· Motorola Wireless Technologies & Apps
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· Microsoft Desktop - All
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· Man Management & Leadership
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· Cisco LAN & WLAN
Technologies & Apps
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· Microsoft Office Apps
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· Technical Leadership / Support
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· Avaya LAN & WLAN Technologies & Apps
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· Citrix Server & Desktop
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· Problem Solving / Troubleshooting
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· Juniper LAN & WLAN Technologies & Apps
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· AD/DHCP/DNS/IAS
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· Project Management (Prince 2 cert)
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· Aruba/Alcatel WLAN Tech. & Apps
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· VOIP/RFID/LCS/OCS
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· Solution Design & Deployments
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· Siemens Wireless Technologies & Apps
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· Ekahau RTLS
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· Technical Tender Responses
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· Enterasys Wireless Technologies & Apps
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· Ekahau Site Survey
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· Account Management & Support
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· LAN & WLAN Implementation & Support
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· Airmagnet Products
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· Presentation & Organisational skills
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· System Training – User & Admin
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Professional
Qualifications
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Subject / Qualification
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Subject / Qualification
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CWNP (Certified Wireless Network Professional)
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MCSE(Microsoft Certified Systems Engineer)
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MBCS (Member - The Chartered Institute for IT)
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ECDL (European Computer Driving Licence)
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OCN Web authoring and design
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C&G Networking Installation and Management
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CCTA Prince 2 Foundation (Project Management)
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C&G Engineering & Communication
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C&G PC Installation and Management
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Training
Courses
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Course Title
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Duration Provider
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Course Title
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Duration
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Nortel Wireless Management Server Systems 2300 series
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3 days
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Windows 2003 Server Admin & Support
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5 days
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Microsoft Certified Desktop Support Technician Course
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3 days
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Windows 2000 Server Admin & Support
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5 days
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Microsoft Project
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5 days
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Windows NT Server Admin & Support
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5 days
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SQL Server 2000 Administration and Support
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3 days
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Windows 2000 Desktop Admin & Support
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3 days
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Windows XP Desktop Admin & Support
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5 days
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Significant
Achievements
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Planned, directed, managed, implemented and
supported of number of Systems, Remote access, wireless networks, wired networks,
VOIP, Mobile Device Technologies, and outsourced services.
·
Project Managed, Implemented and supported the
Largest single Healthcare building WLAN in Europe, at the time, with equipment
supplied by various vendors, distributors and resellers, and brought in on time
and budget.
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Deputised for Head of IT, managing multiple
teams and liaising with Directors internal and external to Trust.
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Scoped, implemented and managed various SLA’s
with multiple agencies to ensure complete solution responses and support are
met in line with customer requirements.
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Negotiated equipment for 3000 users and
introduced 3 year replacement policy and replacement funding process.
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Surveyed, Design, Calibrated, Installed, Project
Managed, Trained and Supported various WLAN & RTLS Solutions for various Healthcare
Organisation across the whole of Europe, Middle East and Africa
·
Surveyed, Design, Calibrated, Installed, Project
Managed, Trained and Supported an RTLS Solutions for the Largest Shopping
Complex in Europe at the time.
·
Surveyed, Design, Calibrated, Installed, Project
Managed, Trained and Supported various RTLS Solutions for a number of Public
and Private Sector Organisations across Europe, Middle East and Africa.
·
Planned, managed procurement, configuration,
installation and provided IT Management and support of a complete IT
Infrastructure. During this period managed multiple IT teams across various
disciplines.