Profile
A customer-focused Professional with over 10 years Operational and Management experience who has excellent organisational, planning, documentation and management skills, and enjoys working across a full project life cycle from conception to implementation and maintenance. Passionate and enthusiastic in ensuring final product, solution and service satisfies the customer’s requirements. Approachable and professional, who lead teams by example. Willingly share knowledge and experience in order to help others reach their full potential. Self-motivated and confident with excellent technical support expertise. Builds good working relationships with customers, staff and suppliers.
Professional Experience · Operational Management | · Wireless Network Design & Management | · Microsoft Servers - All |
· Customer/Supplier Management | · Securing Wireless Networks | · Microsoft Desktop - All |
· Man Management & Leadership | · Cisco LAN & WLAN Technologies & Apps | · Microsoft Office Apps |
· Technical Leadership / Support | · Nortel LAN & WLAN Technologies & Apps | · Citrix Server & Desktop |
· Problem Solving / Troubleshooting | · Trapeze Wireless Technologies & Apps | · AD/DHCP/DNS/IAS |
· Project Management (Prince 2 cert) | · Aruba Wireless Technologies & Apps | · VOIP/RFID/LCS/OCS |
· System Design & Deployments | · Siemens Wireless Technologies & Apps | · Ekahau RTLS |
· System Training – User & Admin | · Enterasys Wireless Technologies & Apps | · Ekahau Site Survey |
· Server/Desktop/Mobile Support | · LAN & WLAN Implementation & Support | · Airmagnet Products |
Professional Qualifications Training Courses Subject / Qualification | Course Title |
MCSE(Microsoft Certified Systems Engineer) | Nortel Wireless Management Server Systems 2300 series |
CWNA (Certified Wireless Network Administrator) | Microsoft Certified Desktop Support Technician Course |
CCNA ( Certified Cisco Network Administrator) | Microsoft Windows 2000 Administration and Support |
OCN Web authoring and design | Microsoft Project |
MBCS | Microsoft Windows NT Administration and Support |
ECDL (European Computer Driving Licence) |
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CCTA Prince 2 Foundation |
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C&G Networking Installation and Management |
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C&G PC Installation and Management | |
C&G Engineering & Communication |
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Personal Details
Date of Birth: July 1971 Nationality: British
Marital Status: Single Driving Licence: Full, clean
Interests
Computers and networking, website design, online gaming, watching motor racing, playing table tennis, music – DJ, listening to rock and 80s music, playing guitar, keyboard, trumpet and violin.
Significant Achievements
· Planned, directed, managed, implemented and supported of number of systems, Remote access, wireless networks, wired networks, VOIP, Mobile Device Technologies, and outsourced services.
· Project Managed, Implemented and supported the Largest single building WLAN in Europe, at the time, with equipment supplied by Nortel, and beta tested Nortel’s Wireless Management System
· Deputised for Head of IT, managed multiple teams, and liaised with directors internal and external to the Organisation.
· Negotiated equipment for 3000 users and introduced 3 year replacement policy and replacement funding process.
· Surveyed, Design, Calibrated, Installed, Project Managed and Supported various RTLS Solutions for various NHS Organisation across the whole of the United Kingdom
· Surveyed, Design, Calibrated, Installed, Project Managed and Supported an RTLS Solutions for the Largest Shopping Complex in Europe.
· Surveyed, Design, Calibrated, Installed, Project Managed and Supported various RTLS Solutions for a number of Public and Private Sector Organisations across Europe.
· Planned, managed procurement, configuration, installation and provided IT Management and support of the complete IT Infrastructure. During this period managed multiple IT teams across various disciplines.
· Undertook local implementation strategy project for a Local Primary Care Trust. Reviewed IT capabilities, captured requirements, identified requirements to bring the service to the agreed standard for the community.